Shipping policy

1. Shipping Methods
Standard Shipping
*Estimated Delivery Time: Orders typically take 7 - 15 business days to arrive. This method is suitable for customers who are not in a hurry and prefer a more cost - effective option.
*Cost: The shipping cost for standard shipping is calculated based on the weight of the package and the destination. You can view the exact cost during the checkout process.

Express Shipping
*Estimated Delivery Time: With express shipping, your order will be delivered within 7 - 15 business days. This is an ideal choice for customers who need their items urgently.
*Cost: Express shipping comes at a higher cost compared to standard shipping. The price is determined by the package weight, destination, and the urgency of the delivery. The exact amount will be shown on the checkout page.

Sea Shipping (for large or heavy items)
*Estimated Delivery Time: Delivery for boat - shipped items usually takes 45 - 60 business days. Since these are typically large or heavy items, the shipping process may involve more complex handling and transportation arrangements.
*Cost: Freight shipping costs are calculated based on the dimensions, weight, and destination of the item. Given the specialized nature of freight shipping, the cost will be provided as a quote during the checkout process. A member of our team will contact you to confirm the details and finalize the shipping cost.

2. Order Processing Time
All orders are processed within 7-10 business days after the payment is successfully received. However, during peak seasons or in case of high order volumes, the processing time may be extended by an additional 5 business days. If your order contains customized or made - to - order items, the processing time will be 20 business days, and we will notify you of the expected shipping date.

3. Shipping Destinations
We offer shipping to most countries around the world. However, there may be certain remote areas or regions with restricted shipping due to logistical constraints or customs regulations. During the checkout process, if your destination is not available for shipping, an error message will be displayed. In such cases, please contact our customer service team, and we will try to find an alternative solution for you.

4. Shipping Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the website of the relevant shipping carrier. Please note that it may take up to 3 business days for the tracking information to be updated and visible on the carrier's website after the shipment is dispatched.

5. International Shipping
*Customs and Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees levied by the destination country. These charges are determined by the customs authorities of the respective countries and are not included in the shipping cost calculated at checkout. We recommend that you check with your local customs office before placing an order to get an estimate of the potential additional costs.
*Delivery Time Variations
International shipping times can be affected by various factors such as customs clearance procedures, destination country regulations, and shipping carrier schedules. While we provide estimated delivery times, the actual delivery may take longer. In some cases, customs inspections can cause significant delays, and we have no control over these processes.

6. Shipping to P.O. Boxes and APO/FPO Addresses
We can ship to P.O. Boxes using standard shipping methods. However, please note that express shipping may not be available for P.O. Box addresses. For APO/FPO addresses, we offer standard shipping services, and the estimated delivery times may vary depending on the military postal service and destination.

7. Lost or Damaged Shipments
In the unlikely event that your shipment is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible. If the shipment is lost, we will either arrange for a replacement or issue a refund, depending on your preference. For damaged items, please provide us with clear photos of the damage, and we will arrange for a replacement or a partial refund.

8. Shipping Policy Updates
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on our website, and customers will be notified of significant updates via email if they have provided us with their email addresses during the order process. It is the customer's responsibility to review the shipping policy periodically to stay informed of any changes.